Support: Rating and verification

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What is the account rating?

Account rating is the information about your credibility as a buyer of domains on the marketplace. Thanks to the rating, sellers can more easily distinguish reliable website users from unreliable buyers. By buying and paying for domains on the marketplace, you increase [...]

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How is account rating calculated?

Your account rating is calculated on the basis of the history of your purchases in the last 6 months. Each finalized and paid transaction adds one point to your rating, and each unpaid transaction subtracts 5 points. The sum of these values is your rating. Nonpayment [...]

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How to check the rating of my account?

To check your account rating, select Account > Your account rating on the website menu. You will see your rating along with the information about the number of domains purchased on the marketplace within the last 6 months.

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What is the purpose of account rating?

Your rating is the information about your reliability as a buyer of domains. The rating contains information on how many domains you have bought so far and how many you have paid for. If you make a domain purchase offer, the seller can use your rating information to [...]

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What are the consequences of nonpayment for the bought domain?

Nonpayment for a domain purchased on the marketplace is a serious breach of the rules governing the marketplace. Buying domains without the intention of paying for them results in significant losses for the sellers because as long as the domain is awaiting payment, they [...]

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Why has my account been blocked?

If, after logging in, you are informed that your account has been blocked, it means that you have not fulfilled the obligation to pay for one of the domains you bought on the marketplace. To recover your ability to use your account, you need to pay an unlocking fee [...]

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How do I unlock my blocked account?

If, after logging in, you are informed that your account has been blocked, you have to pay a suitable fee to restore access to your account. To do this, press the Unlock your account on the account blocking information page. A page with information about the costs of [...]

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What is account verification?

Account verification is a procedure to check your identity. Some users register their accounts under false details, then they buy domains on the marketplace without meeting the obligation to pay for them. To prevent such situations, you must verify your account before [...]

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Why does my account need to be verified?

The purpose of verification is to identify the person who buys domains on the marketplace. Some users register their accounts under false details, then they purchase a domain on the marketplace without the intention of paying for them. One of the measures we take to [...]

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How does account verification work?

In order to verify your account, you need to transfer to us the amount of PLN 1 from your bank account. In most cases, you can do this with electronic payments, so that the entire verification will only take a moment. To verify your account, select Account > Account [...]

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How long does it take to verify my account?

The verification requires making a payment of 1 PLN to our bank account. If you deposit these funds by electronic transfer, the amount should be credited to our account within a few minutes, then your account will be verified immediately. However, some banks do not post [...]

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Why did the verification of my account fail?

Account verification requires you to transfer the amount of 1 PLN to our bank account. This transfer must be made from the bank account you own. If you make a bank transfer at a post office, with quick payment operator (e.g. BlueMedia) or you deposit funds in any other [...]

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