Why can't I request catching a domain?
If our system does not allow you to request catching a domain, the reason may be that your account has been blocked due to non-payment of previous transactions. Check if your account rating is not lower than or equal to -10, in which case you will not be able to add domains to the catch list. Similarly, you will not be able to request catching a domain if your account balance is negative due to non-payment of previously charged fees.
How to check the rating of my account?
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