Support: Electronic mail

How to create an e-mail account?

To create an e-mail account, on the website menu, select Hosting > Your hosting accounts. Find a hosting account on the list and press the Domain list button. Your browser will display a list of domains added to your hosting account. Find the table row with the domain [...]

How to configure an email program?

In order to configure your email program correctly (for example, Mozilla Thunderbird), enter the following settings in it: Email address and password you provided when creating your email account. Username: Your full e-mail address. Many programs, by default, insert [...]

Can I read emails without an email program?

You can use the WebMail page that allows you to read and send emails using your web browser. To log in to the WebMail software, select Hosting > Your hosting accounts on the website menu. Find a hosting account on the list and press the Domain list button. Your browser [...]

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How to change the password to the mail account?

To change the password to the mail account, select Hosting > Your hosting accounts on the website menu. Find a hosting account on the list and press the Domain list button. Your browser will display a list of domains added to your hosting account. Find the table row [...]

How to check how much space is available in the mail account?

To check how much space you have already used in the mail account, select Hosting > Your hosting accounts on the website menu. Find a hosting account on the list and press the Domain list button. Your browser will display a list of domains added to your hosting account. [...]

How to increase the amount of space in my email account?

To change the amount of space in the mail account, select Hosting > Your hosting accounts on the website menu. Find a hosting account on the list and press the Domain list button. Your browser will display a list of domains added to your hosting account. Find the table [...]

How many email accounts can I create?

The number of email accounts you can create in your server is unlimited. However, the messages that you keep in your email accounts take up limited free space on the server.

Why aren't emails reaching me?

If you do not receive any email to your email account, check if the domain is directed to the correct DNS servers of the hosting service. If the domain has incorrect DNS servers, the mail service will not work properly. If you have recently changed the domain's DNS [...]

Why didn't the recipient receive my email?

If the recipient did not receive the email you sent from your account, check if you have entered his email address correctly. Errors in the address (e.g. typos) make it impossible to deliver a mail. If the email address is correct, check if your message together with an [...]

Is the mail delivery from the server limited?

As part of the standard cloud hosting offer, we offer the option of sending messages in accordance with the purchased package. This limit is common for all domains and e-mail accounts that you create on the server and, at the same time, it is flexibly adjusted to the [...]

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What is an email alias?

An email alias is an additional name for your email account. Messages sent to the alias address will be delivered to the destination mailbox. This allows you to create a single mailbox (for example, "contact") and multiple different aliases (for example, "office", [...]

How to create an email alias?

To add a new email alias, select Hosting > Your hosting accounts on the website menu. Find a hosting account on the list and press the Domain list button. Your browser will display a list of domains added to your hosting account. Find the table row with the domain name, [...]