Support: Electronic mail

Return to the main category

How to create an e-mail account?

To create an e-mail account, on the website menu, select Hosting > Your hosting accounts. Find a hosting account on the list and press the Domain list button. Your browser will display a list of domains added to your hosting account. Find the table row with the domain [...]

Read more » | Viewed: 24 times

How to configure an email program?

In order to configure your email program correctly (for example, Mozilla Thunderbird), enter the following settings in it: Email address and password you provided when creating your email account. Username: Your full e-mail address. Many programs, by default, insert [...]

Read more » | Viewed: 20 times

Can I read emails without an email program?

You can use the WebMail page that allows you to read and send emails using your web browser. To log in to the WebMail software, select Hosting > Your hosting accounts on the website menu. Find a hosting account on the list and press the Domain list button. Your browser [...]

Read more » | Viewed: 18 times | User feedback: 0.0

How to change the password to the mail account?

To change the password to the mail account, select Hosting > Your hosting accounts on the website menu. Find a hosting account on the list and press the Domain list button. Your browser will display a list of domains added to your hosting account. Find the table row [...]

Read more » | Viewed: 13 times

How to check how much space is available in the mail account?

To check how much space you have already used in the mail account, select Hosting > Your hosting accounts on the website menu. Find a hosting account on the list and press the Domain list button. Your browser will display a list of domains added to your hosting account. [...]

Read more » | Viewed: 9 times

How to increase the amount of space in my email account?

To change the amount of space in the mail account, select Hosting > Your hosting accounts on the website menu. Find a hosting account on the list and press the Domain list button. Your browser will display a list of domains added to your hosting account. Find the table [...]

Read more » | Viewed: 9 times

How many email accounts can I create?

The number of email accounts you can create in your server is unlimited. However, the messages that you keep in your email accounts take up limited free space on the server.

Read more » | Viewed: 7 times

Why aren't emails reaching me?

If you do not receive any email to your email account, check if the domain is directed to the correct DNS servers of the hosting service. If the domain has incorrect DNS servers, the mail service will not work properly. If you have recently changed the domain's DNS [...]

Read more » | Viewed: 7 times

Why didn't the recipient receive my email?

If the recipient did not receive the email you sent from your account, check if you have entered his email address correctly. Errors in the address (e.g. typos) make it impossible to deliver a mail. If the email address is correct, check if your message together with an [...]

Read more » | Viewed: 9 times

Is the mail delivery from the server limited?

As part of the standard cloud hosting offer, we offer the option of sending messages in accordance with the purchased package. This limit is common for all domains and e-mail accounts that you create on the server and, at the same time, it is flexibly adjusted to the [...]

Read more » | Viewed: 9 times | User feedback: 2.5

What is an email alias?

An email alias is an additional name for your email account. Messages sent to the alias address will be delivered to the destination mailbox. This allows you to create a single mailbox (for example, "contact") and multiple different aliases (for example, "office", [...]

Read more » | Viewed: 7 times

How to create an email alias?

To add a new email alias, select Hosting > Your hosting accounts on the website menu. Find a hosting account on the list and press the Domain list button. Your browser will display a list of domains added to your hosting account. Find the table row with the domain name, [...]

Read more » | Viewed: 10 times

Didn't found answers to your questions on our website?

Contact us to get help from our experts:

Contact us Send message  

You cannot find the function described in the help?

Some features are only available for professional accounts.

Change account version

Confirm the operation
Are you sure?
Suggestion :

Aftermarket

Hello! If you need help with our services - we are here to help you.

HELP

Need help? Start typing a topic name (for example, "dns change", "domain sale") to get help.

Didn't find the answer?

Write a message to us.
Chat with us.
Chat is available on business days from 10 to 16.