Support: Electronic mail

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How to create an e-mail account?

To create an e-mail account, on the website menu, select Servers > List of hosting accounts. Find a hosting account on the list and point the mouse cursor to a table row to display the buttons that allow you to perform operations, then press Domains. Your browser will [...]

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How to configure an email program?

In order to configure your email program correctly (for example, Mozilla Thunderbird), enter the following settings in it: Email address and password you provided when creating your email account. Username: Your full e-mail address. Many programs, by default, insert [...]

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Can I read emails without an email program?

You can use the WebMail page that allows you to read and send emails using your web browser. To log in to the WebMail software, select Servers > List of hosting accounts on the website menu. Find a hosting account on the list and point the mouse cursor to a table row to [...]

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How to change the password to the mail account?

To change the password to the mail account, select Servers > List of hosting accounts on the website menu. Find a hosting account on the list and point the mouse cursor to a table row to display the buttons that allow you to perform operations, then press Domains. Your [...]

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How to check how much space is available in the mail account?

To check how much space you have already used in the mail account, select Servers > List of hosting accounts on the website menu. Find a hosting account on the list and point the mouse cursor to a table row to display the buttons that allow you to perform operations, [...]

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How to increase the amount of space in my email account?

To change the amount of space in the mail account, select Servers > List of hosting accounts on the website menu. Find a hosting account on the list and point the mouse cursor to a table row to display the buttons that allow you to perform operations, then press Domains. [...]

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How many email accounts can I create?

The number of email accounts you can create in your server is unlimited. However, the messages that you keep in your email accounts take up limited free space on the server.

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Why aren't emails reaching me?

If you do not receive any email to your email account, check if the domain is directed to the correct DNS servers of the hosting service. If the domain has incorrect DNS servers, the mail service will not work properly. If you have recently changed the domain's DNS [...]

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Why didn't the recipient receive my email?

If the recipient did not receive the email you sent from your account, check if you have entered his email address correctly. Errors in the address (e.g. typos) make it impossible to deliver a mail. If the email address is correct, check if your message together with an [...]

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Is the mail delivery from the server limited?

You can send up to 1000 emails per day from your server. This limit is common to all domains and email accounts you create on the server. For security reasons and to protect you against spam, it is not possible to increase this limit.

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What is an email alias?

An email alias is an additional name for your email account. Messages sent to the alias address will be delivered to the destination mailbox. This allows you to create a single mailbox (for example, "contact") and multiple different aliases (for example, "office", [...]

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How to create an email alias?

To add a new email alias, select Servers > List of hosting accounts on the website menu. Find a hosting account on the list and point the mouse cursor to a table row to display the buttons that allow you to perform operations, then press Domains. Your browser will [...]

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