How to recover files from a backup?
If you want to restore files from a backup performed on your server, you can log in to the FTP server, download the files from the specified day and save them back to your hosting account:
If you want to restore database data from a backup, you can connect to the backup using the phpMyAdmin utility and make a data dump, which you can then upload back to your database:
How to access database backups?
If you have configured making backup copies on your Dropbox account, you can also reciver data directly from one of the backups on Dropbox:
How to configure backups on your Dropbox account?
If you have trouble recovering your files, please contact our customer service.
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