Support: Hosting

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Accounts and servers

 How to order a new server or a hosting account?
 What is the server test period?
 Do I have to pay for the server when the test period ends?

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Managing domains and SSL certificates

 How to add a domain to a server?
 What DNS servers do I have to provide in order to configure the domain correctly?
 Why isn't the website displayed even though the domain is added to the server?

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Access to the server

 How to access the DirectAdmin panel?
 How to upload files to the server via FTP?
 Can I upload files to the server with SCP or SFTP?

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PHP scripts

 What version of PHP is available on the server?
 How to select the PHP version used by the server?
 Is it possible to install a custom PHP module?

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Databases

 How to create a MySQL database?
 Can I use phpMyAdmin?
 How to change the password for a MySQL database?

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Electronic mail

 How to create an e-mail account?
 How to configure an email program?
 Can I read emails without an email program?

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Backups

 For what time are the backups of my files stored?
 How to create a backup?
 How to recover files from a backup?

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