Support: Contact details

How to change the e-mail address assigned to my account?

To change the e-mail address, to which you receive messages from our website, select Account > Your e-mail addresses on the website menu. In the list of email addresses, find the e-mail, and press the Change address button. In the form that appears, enter your new email [...]

I have not received the message to confirm the new e-mail address, what should I do?

If you have not received the message after changing your e-mail address, request the change of address again. This will result in sending a new e-mail message to verify your e-mail address. If you haven't received the message after adding a new email address, find the [...]

What is the option to add multiple e-mail addresses?

You can add multiple e-mail addresses to your account in order to receive different types of messages. For example, you may have one email address for important notifications, another for newsletters, and another for sending invoices for services. For each e-mail [...]

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What is a trusted e-mail address?

A trusted e-mail address is an address which you fully control and therefore can be used to gain access to your account: When you mark an e-mail address as trusted, you can give it in the login for to our website instead of your account’s login. From a trusted address [...]

How to add a mobile phone number?

To add a mobile phone number to your account, select Account > Your phone numbers on the website menu. In the list that appears press the Add mobile phone number button. Then type the mobile phone number in the form. If you add a number from a country other than Poland, [...]

I have not received the text message to verify my phone number, what should I do?

To resend the text message with a verification code, select Account > Your phone numbers on the website menu. Find the phone number on the list and press the Verify button. A form, in which you enter the confirmation code, will be displayed. Click the link that reads [...]

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Can I delete my mobile phone number?

To delete your mobile phone number, on the website menu, select Account > Your phone numbers. Find the phone number on the list and press the Delete phone number button. You will see a message that prompts you to confirm deleting the phone number. Press the Yes button [...]

What is the purpose of contact information?

Contact information is used to provide the data of a person that we can contact on matters related to your account. For example, if you register a corporate account, complete the contact data with details of the person in charge of managing the account. We use your [...]

How can I change the contact information?

To change the contact details in your account, select Account > Your contact information. In the form that appears, update your contact details, then press the Save information button to save the changes.

How to add an e-mail to which invoices for services will be sent?

You can send invoices for purchased domains and services to an e-mail address, e.g. to your accountant. In order for new invoices to be sent automatically to the indicated e-mail addresses, they must be on the list of your e-mail addresses and have properly set [...]