Support: Account access

How to register an account?

To register an account on our website, click the "Sign up" link at the bottom of the page or the "Your Account" button in the upper right corner of the page, and then click the link "No account yet? Click here to create one". In the registration form enter a login, [...]

Is account registration free?

The registration of an account with our website is free or charge. You only pay for services that you explicitly order.

How to log in to your account?

To log in to your account, click the "Your account" link in the top-right corner of the page. In the displayed form enter your login and password and click the "Log in" button.

What is the account login?

Your login is the unique identifier of your account, which you enter every time you log in into our website. You choose your login name when you register your account. If you are moving your account from the previous version of AfterMarket.pl, when logging in for the [...]

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I don’t have an account login, where can I get it?

If you don’t have an account login, enter your e-mail address in the login field. After logging in this way for the first time, you will be able to choose a login for your account. From then on, you will use this login when accessing your account.

How to change my account’s password?

In order to change your account password, select Account > Change your password on the website menu. In the form, enter your current account password, and then enter the new password twice. The password must contain at least 8 characters.

I forgot my account password, how can I log in?

If you have forgotten your account password, press the Your account button on the top right corner of the page. In the expanded menu within the login form, click the "Forgot login or password?" link. Enter your account login in the form and press the Generate new [...]

In which e-mail address will I receive a message to change my password?

You will receive a message in the e-mail address that you provided during the account registration with a link to be used to set the new password. If you have added more e-mail addresses to your account, a message will be sent to all the e-mail addresses on which you [...]

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How to check my account’s login history?

To check your account's login history, select Account > Account login history on the website menu. In the displayed form you will find a list of all the times that you logged in into your account. You can narrow down the list, for example, to a selected range of dates, [...]

How to check the list of computers, on which I am logged in into my account?

To check on what devices you are currently logged in into your account, select Account > Active sessions on the website menu. On the displayed page, you will find a list of all the sessions in which you are currently logged in. If you want to end one of the sessions, [...]

I have received a message saying that someone is logged in into my account, what should I do?

If you have not logged in into your account, but you have received an email with information that someone else is logged in into your account, secure your account immediately: 1. If someone else has logged in into your account, it means that they know your password. [...]

How can I prevent unauthorized people from logging in into my account?

You can enable additional authorization when logging in into your account so that you will not only need to enter a valid password to log in – you will also receive a code by e-mail and you will have to copy the code by typing it from the message. This will protect the [...]

How can I delete my account?

To delete your account on our website, click the gear icon in the top right screen corner, and select the Change account settings option. Scroll the settings page down and click the link "click here to delete your account" located at the bottom of the page. On the next [...]

Can I change my account login?

The account login that you’ve set during the account registration cannot be changed. Your account login is linked to your rating in the marketplace, so for reasons of transparency for the transactions concluded in the marketplace, it cannot be changed.

What is the purpose of the "Other account users" page?

You can grant other people access to your account to allow them to perform certain operations. For example, you can enable access to your accountant, so that he then will be able to download invoices, or to an employee, so that he could change DNS server settings. You [...]

How can I give another person access to my account?

To give another person access to your account, select on the website menu Account > Other users of the account. In the displayed list press the Add new user button. Then fill in the form with the user's login and password details. The login of an additional user is [...]

How to change the list of operations that can be performed by a person to whom I gave access to my account?

To change the list of operations that can be performed by a user having access to your account, select on the website menu Account > Other users of the account. Find the table row with the user name, and then press the Permissions button. On the page that appears, [...]

How to cancel another person’s access to your account?

In order to deny access to an account that you have assigned to another user, select Account > Other users of the account. Find the table row and press the Deactivate button (in order to temporarily disable the access with an option to re-enable it later) or the Delete [...]

What e-mail address will be assigned to a new user of my account?

E-mail addresses, phone numbers, and authentication settings are common with all of the users of your entire account. Messages related to the performed operations or related to their authentication will be sent to the same e-mail address no matter which user performed [...]